WV Online Casinos are now live, offering some of the best promotional deals for new customers upon sign-up.
This comprehensive guide provides detailed information on legal and secure WV online casinos for customers aged 21 and over and ranks the best online casinos in West Virginia, helping you to choose the ideal platform for your gaming needs.
Contents
Complete list of WV online casinos
The complete list of WV online casinos currently includes 7 licensed casinos legally regulated by the West Virginia Lottery Commission. Eight vacant licenses remain that authorized land-based casinos may use to launch more WV casino apps.
| CASINO NAME | INTEGRATED SPORTSBOOK? | LIVE DEALER GAMES? | LAND-BASED PARTNER | LAUNCH DATE |
|---|---|---|---|---|
| BetMGM Casino | Yes | Yes | The Greenbrier Resort | August 27, 2020 |
| FanDuel Casino | Yes | Yes | The Greenbrier Resort | May 5, 2021 |
| Golden Nugget Casino | Yes | Yes | The Greenbrier Resort | October 14, 2021 |
| DraftKings Casino | Yes | Yes | Hollywood Casino at Charles Town Races | July 15, 2020 |
| Fanatics Casino | Yes | Yes | Hollywood Casino at Charles Town Races | November 15, 2023 |
| BetRivers Casino | Yes | Yes | Mountaineer Casino | April 12, 2021 |
| Caesars Casino | Yes | Yes | Mountaineer Casino | April 15, 2021 |
Expert opinion: Top 7 WV online casinos
The big industry players have a presence within the legal West Virginia online casino market. This means that WV players have plenty of apps to choose from as they decide which welcome bonus offers and games are the best fit for their entertainment.
Here is our list of the Top 7 casino apps in West Virginia, including BetMGM Casino WV, Caesars Palace Online Casino WV, Golden Nugget Casino WV, DraftKings Casino WV, Fanatics Casino WV, BetRivers Casino WV, and FanDuel Casino WV
BetMGM Casino WV
BetMGM Casino is our top-ranked casino app in West Virginia. It offers more than 400 slot titles and six live dealer games, which are entertaining for players who enjoy a more laid-back online gaming experience.
New customers are entitled to a 100% First Deposit Match Bonus up to a maximum of $2,500 when registering a verified account with BetMGM WV. What’s more, the WV casino app will award those new customers with an extra $25. The play-through requirement for clearing the welcome bonus is 15x within 72 days upon receipt as long as you’re playing slots.
MGM Rewards is a premier player loyalty program that allows returning customers to cash in their points for valuable prizes and perks at MGM-branded retail properties. BetMGM WV also has plenty of online banking options.
With a top-notch app navigation experience and a very clean, easy-to-grasp layout, there really isn’t any overbearing reason not to try BetMGM in West Virginia.
Pros
- Impressive library with over 400 slot games
- Vast array of payment options
- MGM Rewards
- Live dealer games
- Grade A casino app experience
Cons
- Welcome bonus needs to be cleared quickly; within 72 hours
Caesars Palace Online Casino WV
| Feature | Details |
|---|---|
| WELCOME BONUS | 100% First Deposit Match up to $2,500 + 2,500 Caesars Rewards Points |
| BONUS WAGERING REQUIREMENT | 15x for slots30x for video poker75x for other gamesCraps excluded |
| NUMBER OF GAMES | 400+ |
| NUMBER OF LIVE DEALER GAMES | 14 |
| PAYMENT OPTIONS | VISAMasterCardACHVISA DebitPlay+ CardSkrillVenmoApple PayPayPalPayNearMe |
| PAYOUT SPEED | 2-3 business days |
| FEATURED GAME PROVIDERS | IGTNetEnt |
Caesars Palace Online Casino is another great option for West Virginia casino app fans. IGT and NetEnt titles are prominent within the app’s library of 400+ slot titles.
The First Deposit 100% Match Bonus of $2,500 comes with an extra prize of 2,500 Caesars Rewards Points, which can be redeemed at one or more land-based properties operating under the Caesars corporate umbrella.
Caesars is among the top operators in the WV online casino industry and offers many convenient payment options, including Apple Pay.
Its live dealer games are the most abundant in the market, with 14 unique games to choose from. These can be played from a desktop or laptop computer or via an iOS or Android smart device.
The Caesars Casino app in West Virginia is well-organized and easy to navigate. You can access it by tapping on your smartphone or clicking on a mouse.
Pros
- Large online slot library
- 100% First Deposit Match Bonus up to $2,500
- 2,500 Caesars Rewards points just for making your first deposit
- Well-organized app with a clean layout for desktop/laptop users as well
- 14 Live dealer games
Cons
- Large bonus play-through requirements if you’re not playing slots
Golden Nugget Casino WV
| Feature | Details |
|---|---|
| WELCOME BONUS | $50 Bonus Credits upon first $5 deposit -OR- 100% First Deposit Match Bonus up to $1,000 |
| BONUS WAGERING REQUIREMENT | 1x playthrough within 7 days |
| NUMBER OF GAMES | 700+ |
| NUMBER OF LIVE DEALER GAMES | 20+ |
| PAYMENT OPTIONS | VISAMasterCardSkrillVenmoApple PayPayNearMeVISA DebitPayPal |
| PAYOUT SPEED | 2-3 business days |
| FEATURED GAME PROVIDERS | Scientific GamesNetEnt |
The Golden Nugget brand has come quite a long way from its days as a downtown Las Vegas casino. Nowadays, it’s known as a very attractive option for online casino customers in West Virginia and other U.S. states.
The good thing about Golden Nugget WV is that you, as a new customer, get to choose from one of two welcome bonuses. If you want to make a micro deposit, then you’ll receive $50 in Bonus Credits upon making an initial deposit of only $5. However, if you’re looking for a more value-based reward, deposit a minimum of $30, and you’ll receive a 100% First Deposit Match Bonus for the amount of that deposit – all the way up to $1,000.
There are more than 700 slot titles offered by the Golden Nugget online casino, including games from well-known publishers Scientific Games and NetEnt. Deposit and withdrawals are made easy thanks to the multiple payment methods, and you’ll even get to choose one of five live dealer games if you’re in the mood.
There’s also a $5,000 Leaderboard in which players can receive double points for playing the stipulated Game of The Week, Cash Eruption. And… one more thing that’s unique about Golden Nugget WV: it has a demo mode available.
Pros
- $50 Bonus Credits for a $5 deposit or 100% Match up to $1,000 welcome bonus
- Plenty of slot games
- More than 20 live dealer games
- Weekly leaderboard
- Only 1x play through requirements for bonuses (slot games)
- Demo mode
Cons
- Mobile app could use more enhancements
DraftKings Casino WV
| Feature | Details |
|---|---|
| WELCOME BONUS | $35 Bonus upon first deposit of $5 + 100% First Deposit Match Bonus up to $100 |
| BONUS WAGERING REQUIREMENT | 1x playthrough within 7 days of receipt |
| NUMBER OF GAMES | 300+ |
| NUMBER OF LIVE DEALER GAMES | 5 |
| PAYMENT OPTIONS | VISAMasterCardACHVISA DebitPlay+SkrillPayPalPayNearMe |
| PAYOUT SPEED | 1-2 business days |
| FEATURED GAME PROVIDERS | AmayaIGTNetEntNextGen GamingScientific Games |
DraftKings Casino has gained a reputation throughout the U.S. statewide market as having some of the fastest payout times. Funds often arrive in customers’ preferred banking methods within 2 business days.
As one might expect, the DraftKings Casino WV app is ultra-sleek and a breeze to navigate through different categories. There are more than 300 slot games to select, plus 5 live dealer games.
Make your first deposit of at least $5, and you’ll receive $35 in Bonus Credits as a new customer. Plus, you’ll receive more if you make a first-time deposit of at least $100. DraftKings Casino has a forgiving 1x play-through requirement for releasing bonuses as long as you’re playing qualified slot titles.
There are plenty of convenient options for making deposits and withdrawals, and, as we said, the payout process is extremely quick once an online banking method has been established.
Pros
- Easy 1x bonus release playthrough requirements on slots
- One of the best casino apps in the business
- Live dealer games
- Quick payouts
Cons
- Welcome bonus is not ideal for large first-time depositors
Fanatics Casino WV
| Feature | Details |
|---|---|
| WELCOME BONUS | Get 250 Free Spins on Cash Eruption slot with $5 First Deposit |
| BONUS WAGERING REQUIREMENT | Dependent on subsequent slot title and game type; 7 days |
| NUMBER OF GAMES | 80+ |
| NUMBER OF LIVE DEALER GAMES | 8 |
| PAYMENT OPTIONS | VISAMasterCardACHVISA DebitPayPalSkrillNETeller |
| PAYOUT SPEED | 3 business days |
| FEATURED GAME PROVIDERS | Evolution GamingLight & Wonder |
Fanatics is a rebrand of the old PointsBet service, which relaunched in 2023.
The slot library is packed with games published by Evolution as well as Light & Wonder, with the main slot title being Cash Eruption.
New customers will receive 250 Free Spins on the Cash Eruption slot after making an initial deposit of only $5. Playthrough requirements vary depending on which game is being played to release the welcome bonus, which needs to be fully cleared in 7 days upon receipt.
If you’re looking to slow things down a bit and want to play live dealer games, you can do so from your smart device or the comfort of your home desktop or laptop computer.
Pros
- 250 Free Spins on Cash Eruption for $5 initial deposit
- Live dealer games
- Available for smart device users and PC users
Cons
- Welcome bonus is an acquired taste as it is only valid for one slot title
BetRivers Casino WV
| Features | Details |
|---|---|
| WELCOME BONUS | Initial Losses Insured for first 24 hours up to $500 |
| BONUS WAGERING REQUIREMENT | 1x playthrough within 30 days of receipt |
| NUMBER OF GAMES | 350+ |
| NUMBER OF LIVE DEALER GAMES | 5 |
| PAYMENT OPTIONS | VISAMasterCardACHVISA DebitPlay+SkrillPayPalPayNearMe |
| PAYOUT SPEED | 2-3 business days |
| FEATURED GAME PROVIDERS | BarcrestIGTNetEnt |
BetRivers is a fan favorite among money WV online casino players due to its exceptional welcome bonus, which insures all losses incurred during the first 24 hours—up to a maximum amount of $500.
If you’re willing to make an initial deposit of $500, then you can really get a lot of value (and online slot play) out of the BetRivers Casino offer, as there are more than 350 titles to choose from. IGT, Barcret, and NetEnt slots are available on the BetRivers Casino WV app.
If a new player is winning after 24 hours, then the welcome promotion is unnecessary, and therefore void. The Bonus Credits that are awarded under the bonus promotion will only require a 1x playthrough within 30 days to be released as redeemable funds.
BetRivers Casino has five live dealer games available to online players, whether they’re playing from a PC or iOS/Android smart device.
Pros
- Attractive First Losses Insured up to $500 for 24 hours welcome bonus
- Popular online slot machines
- 1x playthrough requirement for Bonus Credits within 30 days
- Live dealer games
Cons
- Casino app is not quite as flashy as its competitors
FanDuel Casino WV
| Feature | Details |
|---|---|
| WELCOME BONUS | Play It Again up to $1,000 for first 24 hours + $20 first deposit bonus |
| BONUS WAGERING REQUIREMENT | 1x playthrough once 24-hour Play It Again credits appear in account; 1x within 7 days to clear $20 extra bonus |
| NUMBER OF GAMES | 180+ |
| NUMBER OF LIVE DEALER GAMES | 5 |
| PAYMENT OPTIONS | VISAMasterCardBill PayVISA DebitSkrillPayPalPayNearMe |
| PAYOUT SPEED | 2-3 business days |
| FEATURED GAME PROVIDERS | EveriIGTNetEntNextGen GamingSlingo |
FanDuel Casino has what is arguably the very best casino app in the business if you’re an Android or iOS user playing from your smart device. That alone is probably enough to entice a new player to give FanDuel Casino a try when in West Virginia.
But there’s more. Your first losses incurred during the first 24 hours of online casino play are insured – all the way up to $1,000. FanDuel Casino WV will also give new players an extra $20 in Bonus Credits just for making their first deposit.
FanDuel’s online slot offering may not be quite as extensive as its competitors, but you’ll still find some of the most popular titles that have been on retail casino floors for years. There are also 5 live dealer games for players to choose from when playing at FanDuel Casino online in West Virginia.
Pros
- Initial losses insured up to $1,000 during the first 24 hours + $20 Bonus Credits
- Arguably the best casino app in the industry
- Sleek design and layout; ultra-fast navigation
- Live dealer games
Cons
- Online slot library is not quite as extensive as competitors
Other WV online casinos
The seven online casinos listed in our Top 7 Rankings are the only casino apps that currently operate in the West Virginia market under a legal regulatory framework.
At one point in 2023, WynnBet was the eighth online casino in the state but has since ceased operations (August 2023).
New online casinos in West Virginia
New online casinos in West Virginia include Fanatics, which rebranded from PointsBet back in November 2023. The other six active internet casinos in WV launched in either 2021 or 2020.
That doesn’t mean there won’t be more online casinos coming to the state, however. There are still a total of eight online casino licenses that can be used at some point in the future:
- Hollywood Casino at Charles Town Races (1 of 3 online licenses unused)
- Mardi Gras Casino and Resort (3 of 3 online licenses unused)
- Mountaineer Casino, Racetrack & Resort (1 of 3 online licenses unused)
- Wheeling Island Hotel, Casino & Racetrack (3 of 3 online licenses unused)
- Greenbrier Resort (all 3 licenses are already in effect)
Legal WV online gambling snapshot
The first day of legal online gambling in West Virginia occurred on July 15, 2020, when DraftKings Casino became the first licensed casino app to go live within the state. Since then, six more online casinos have opened in West Virginia.
The state’s online casino launch happened roughly 16 months after the activity became legal in March 2019. West Virginia Governor Jim Justice abstained from signing the online gambling legislation into law, meaning that the activity became legal by default. Gov. Justice’s reason for not personally signing the legislation was the fact that he is the owner of The Greenbrier Resort and, therefore, stood to benefit from the legalization of WV online casino activity.
How many legal online casinos are there in WV?
Currently, 7 online casinos operate legally within the Mountaineer State, with 8 licenses that are vacant. Any one of the land-based WV casinos that has a remaining slot can use the vacant licenses at a later date.
WynnBet, the eighth legal casino app, ceased operations in WV during the month of August 2023.
Under the current regulatory infrastructure, each of the 5 retail gambling facilities in West Virginia is allowed to create up to 3 online casino skins. To date, only Greenbrier Resort has used up all 3 of its licenses for casino app skins.
While there are only 7 online casinos in WV at the moment, this number is still impressive given the state’s relatively low population of approximately 1.7 million. By contrast, the state of Michigan has roughly double the amount of operating online casinos but nearly six times the state population compared to West Virginia.
Age to play online casinos in West Virginia
All online casino customers in West Virginia must be 21 years or older in order to place real money wagers.
When signing up as a new customer at one of West Virginia’s seven casino apps, players must verify that they are of legal age and that they are physically located within the state’s geographic borders. Failure to do so means that the individual will not be able to gamble online legally in West Virginia.
Who oversees online gaming in WV?
The West Virginia Lottery Commission (WVLC) is responsible for licensing and oversight of the state’s online casino industry. Each casino app that is available in West Virginia is specifically approved by this statewide governing body. The online casinos operate under a sub-licensing structure, with one of the five retail casinos in the state acting as the main license holder. Patronizing a formally licensed WV casino app ensures that your funds are safe and secure.
How to register for online casinos in WV
The registration process when signing up for one or more WV online casinos is simple, but the app will request some personally identifiable information. Be sure to have the following information at hand upon new account registration.
- Your full name
- Date of birth (for age verification purposes)
- Residential address
- Email address (must be able to verify)
- Telephone number for contact
- Your preferred online banking method (for making deposits and withdrawals)
- Social Security Number (SSN – for U.S. citizens)
Once you have provided the casino app with the relevant information, you can then make an initial deposit and begin playing online casino games for real money.
Deposits and withdrawals at WV online casinos
Online banking methods may differ for deposits and withdrawals. It’s also useful to keep in mind that most real money deposits onto West Virginia casino apps are instant (with the exception of PayNearMe), while payout requests typically take between 2-3 business days to arrive in your specified bank account, e-wallet, or premium plus card.
Please allow one additional business day for arrival when requesting an initial payout for a new online banking method that you have never used before.
Is online gambling legal in WV?
Online casino activity and sports betting are both explicitly legal in West Virginia—as long as the services providing these verticals are licensed in-state. Online lottery purchases can likewise be legally made through services such as Jackpocket, with online lottery sales approved by the West Virginia Lottery Commission.
The legal landscape surrounding Daily Fantasy Sports is a bit more convoluted, with some DFS activities arguably legal and others prohibited. Legal online poker games are not currently available in the WV state market but already have a legal infrastructure to work within if they launch at a future date.
Revenue and taxes from WV online casinos
Legal online casinos in West Virginia are responsible for paying a 15% flat tax rate on revenues. Land-based casinos are taxed at a rate of 10% alongside legal sports wagering in the state. WV online casinos enjoy the ability to deduct certain gaming allotments from their Gross Gaming Revenue (GGR) before taxes are collected.
Since the market went live in July 202, West Virginia online casinos have achieved more than $370 million in GGR, with more than $55 million of that going to the state in the form of Gross Taxes.
How we rank the best WV online casinos
There are several important factors that we consider when grading West Virginia online casinos.
Legal status
Our reviewers promote legal WV online casinos only, with no exceptions. In the Mountaineer State, this means that all casino apps you see on this page are formally regulated and overseen by the West Virginia Lottery Commission.
This state-based governance ensures that the casino apps listed have been thoroughly tested, and have the infrastructure in place to ensure that your real money funds are safe and secure when they are deposited onto an online casino via the virtual cashier module.
Welcome bonuses, sign-up perks, and ongoing promotions
Thanks to the competitive online casino market in West Virginia, legal casino apps often award new customers valuable incentives just for signing up, depositing, and placing real money wagers.
Our team considers large welcome bonuses, attractive sign-up rewards, and seasonal promos immensely important for the industry’s overall growth. A West Virginia casino app that checks these boxes will score within this category.
Customer service
An online casino with 24/7 Live Chat will score higher than competitors that do not offer this option. We also evaluate each company’s FAQ page to determine whether it truly answers questions that are frequently asked by customers. In general, long customer query response times are penalized, while shorter response times are graded with high marks.
Game selection: number of available games
Game selection is one of the most important factors in keeping online casino customers entertained. An expansive slot title library gives WV casino app players more choices, with live dealer games adding even more depth to a casino site’s overall product. A smaller slot library may result in some customers choosing another online casino with more gameplay options.
Return to player (RTP)
A robust Return-to-player rate of around 95% is a good sign that you’re playing on the right casino app. By contrast, online casino RTP rates that are around 85% are a bad sign.
Due to the lack of overhead that online casinos have compared to brick-and-mortar gaming facilities, online casinos should – in general – give players a slightly higher Return to Player rate. This often applies to a slot title actually costing “less” to play online than in-person.
Reliable payouts
An online casino that doesn’t provide a reliable payout process will soon be shunned by its players. This is why we are quick to point out which casino apps have the fastest payout times. If our reviewers experience a slow payout process, this information will likewise be mentioned within our content.
Overall, customer payout requests should be processed and arrive in one’s preferred online banking method within a few business days. The exception to this rule would be huge wins that are sent/requested via paper check and the initial process that’s required for establishing a first-time banking method.
Casino app software
For the most part, West Virginia online casinos are managed by brands that have years of experience in the legal U.S. statewide market; that have nearly perfected the on-app experience for customers.
If the app’s software is clunky, confusing, or graphically impaired, we’ll let you know about it. On the other hand, if a West Virginia casino app has near-perfect reviews on the Google Play and App Store sites, you can rest assured that it is a Grade A product.
WV online casino welcome bonuses
A welcome bonus equates to one or more perks that are provided to new players who sign up for an online casino account in West Virginia for the very first time.
Below is a list of the most common welcome bonus types that are offered to new WV casino app customers.
Free spins
Free spins welcome bonuses work exactly how they sound; you get Free Spins for signing up and/or making an initial deposit. Sometimes these spins can only be used for a specific online slot game, while other promotions will allow customers more leeway in which slot title they can choose.
Funds accumulated by the player via Free Spins will usually have a playthrough requirement attached before the winnings can be converted into real money funds and cashed out.
No deposit bonus
Again, a no-deposit bonus functions just like it sounds; you’ll receive a bonus from the casino app just for registering a new account – with no need to make a deposit.
The winnings you receive from a No Deposit Bonus will likely be in the form of Bonus Credits. This means that you’ll need to play through the Bonus Credits one or more times (depending on the casino app) before they are cleared and can be requested via a payout.
First deposit match
A first deposit match bonus can be extremely valuable for large depositors, as some new customers are eligible to receive Bonus Credits up to $2,500 if they make an initial deposit of that amount.
It is important for new customers to remember that strict playthrough requirements apply before they can convert a deposit match bonus into real money.
If you only have a very limited time to play on a casino app, it’s usually a good idea to opt for another type of welcome bonus. This is because it’s unlikely you’ll be able to clear a large deposit match bonus before its corresponding time limit expires.
Initial losses insured (play it again)
This is a more nuanced welcome bonus for new customers. It allows players to become familiar with a West Virginia casino app within the first 24 hours by refunding online casino losses – up to a maximum amount.
Of course, the maximum amount you can possibly lose in the first 24 hours is equal to the total amount of deposits you initially make. As a general rule, these types of welcome bonuses do not activate if the new customer happens to be “up” (is winning) after the time period expires.
Seasonal and recurring promotions & bonuses
These promotions are offered to returning WV online casino customers. Sometimes, a valuable promotion can appear out of the blue, giving loyal customers an opportunity to earn double loyalty program points or other prizes.
Seasonal promotions may occur around the New Year, with Free Spins and other perks awarded based on calendar holidays within the WV statewide jurisdiction.
Land-based partners
There are a total of 7 online casinos that legally operate in West Virginia. Each of these casino apps is sub-licensed under a West Virginian land-based casino Master License.
Each WV land-based casino can sub-license up to 3 online casino skins. This makes the maximum number of potential online casinos in the state 15.
- BetMGM Casino WV (The Greenbrier Resort)
- Golden Nugget Casino WV (The Greenbrier Resort)
- FanDuel Casino WV (The Greenbrier Resort)
- DraftKings Casino WV (Hollywood Casino at Charles Town Races)
- Fanatics Casino WV (Hollywood Casino at Charles Town Races)
- Caesars Casino WV (Mountaineer Casino)
- BetRivers Casino WV (Mountaineer Casino)
The Greenbrier Resort
101 W Main Street
White Sulphur Springs
West Virginia 24986
Hollywood Casino at Charles Town Races
750 Hollywood Drive
Charles Town
West Virginia 25414
Mountaineer Casino
1420 Mountaineer Circle
New Cumberland
West Virginia 26047
From July 2020 through early 2024, the regulated West Virginia online casino industry has attracted over $10 billion in total online wagers, resulting in more than $370 million in gross revenue.
West Virginia online casino responsible gambling tools & resources
Responsible Gambling is a topic that state-regulated online casino jurisdictions within the United States take very seriously. West Virginia is no exception.
There are multiple resources that you or someone you know in West Virginia can access when the issue at hand is problem gambling and/or responsible gambling.
1-800-GAMBLER
This is a great resource managed by qualified, professional, human personnel 24 hours a day. If you or someone you know has a gambling problem, call 1-800-GAMBLER at your convenience.
There’s zero shame in making the call, and your personal details can remain anonymous.
Set online casino deposit limits and restrict time-on-machine
One of the great things about WV casino apps is that you can establish your maximum deposit limits for a specific period of time. This can greatly assist any casino app player in the state by anticipating the limits of one’s own entertainment budget ahead of time and avoiding problem gambling habits.
Once a deposit limit is established, you won’t be able to exceed the amount you stipulated until the time period expires. However, you will still be able to access your account details.
Reality checks
Reality Checks are a somewhat new concept within the legal U.S. statewide online casino industry. They allow responsible gaming professionals to contact customers who might have erratic deposit activity or problem gambling tendencies.
If you are consulted via a Reality Check while patronizing an online casino app in West Virginia, it is a good idea to be up-front with the professional communicating with you and to abide by any recommended restrictions.
Self-exclusion
Some problem gamblers see Self-Exclusion as a last resort, but it shouldn’t be. In West Virginia, casino players can opt to self-exclude for specific periods of time to assist them with eliminating problem gambling habits. A self-exclusion at one casino app is likely to result in a ban at affiliated land-based properties in West Virginia.
Depending on the specific process you use, it could also mean that you are banned from entering any licensed casino regulated by the West Virginia Lottery Commission for life or until the self-exclusion is formally lifted by state casino authorities.
Other West Virginia resources for problem gamblers
There may be additional resources available to problem gamblers through land-based communities that are physically located within West Virginia municipalities.
The GAMBLERS ANONYMOUS fellowship has decades of experience helping program gamblers get the professional assistance they need while providing personalized support.
This service is free of cost and open to all individuals who desire help with a gambling problem for themselves or for a friend.
Frequently asked questions
Why do I have to install a separate geolocation plug-in for WV casino apps?
The separate geolocation plug-in that is required for legal West Virginia online casinos ensures that you are always within the physical boundaries of the state when placing real money wagers/bets online. By law, if you are outside the state, you won’t be able to bet real money on a WV app until you return.
A paper check for progressive jackpot slot Big Wins? Really?
If the amount you’re requesting for a payout exceeds the maximum limit established by your preferred online banking method, then a paper check may be your only recourse for collecting the money. The process for receiving a paper check can take up to 14 business days to reach your residential address once the request has been processed and confirmed by the online casino.
Your local bank branch may balk at quickly processing any paper check over $10,000 – so you may need to open up a new Chase Bank account (especially if the paper check is for $50,000 or more). Another option for large paper checks issued by regulated WV online casinos may be to consult with a supervisor at the cashier’s cage at an affiliated retail gaming facility, but it is a good idea to call ahead before doing so.
I just turned 21, but I am still waiting for my photo idea to arrive. Can I play at WV online casinos in the meantime?
Providing a valid photo ID that displays your date of birth is mandatory when opening up an online casino account in the state of West Virginia. You will almost certainly need to wait until your valid photo ID is issued. Once you have your ID in hand, you will be able to prove that you meet the minimum age requirement for both land-based and online casino games.
The casino app I’m using keeps disconnecting and is super-laggy. What should I do?
If a slow connection and/or laggy experience negatively impact your user experience, your best bet is to patronize another legal online casino that operates in West Virginia.
If you’re not having these types of issues while using other legal casino apps, then you know that the poor experience is related specifically to the online casino you’ve decided not to play any longer.
We’ve learned one more thing about this through feedback from WV online casino customers: using a “jailbroken” mobile device may result in a far inferior experience and could also result in your account being banned.
Why is the West Virginia casino industry so strict when enforcing Self-Exclusion rules?
Once you’ve completed the process to self-exclude in West Virginia, you may be banned from playing at (or even entering the gaming floor) land-based casinos that are regulated by the West Virginia Lottery Commission.
Self-exclusion is a resource aimed at helping problem gamblers by prohibiting them from placing real money wagers in the state while encouraging them to seek professional help for problem gambling issues.
Once you self-exclude, you will be expected – by law – to refrain from engaging in gambling activity via legal WV casino apps and retail gaming facilities, including casinos.
My West Virginia casino app doesn’t offer Live Chat. Where can I find an answer to my question?
