Ruby Sweeps Casino Review 2024: Is This Sweepstakes Casino The Real Deal? 

Ruby Sweeps is a highly imperfect sweepstakes casino with enough strong features to merit a look. 

The app’s partnering company, Ruby Play Network, has a checkered past. It’s the same partner behind Loyal Royal, a casino plagued by payment issues and presumably forced to shutter in 2024. 

Ruby Sweeps is a decided step up and appears more reliable, but does it do enough to stand out in a nearly endless sea of sweepstakes sites?

In this Ruby Sweeps casino review, we’ll answer that question by digging into various aspects of the app, including its legitimacy, promos, game selection, payment systems, mobile gaming experience, security, and more.

Quick review

If you’re already established at a prominent sweepstakes casino like Chumba Casino or Pulsz, then Ruby Sweeps will be a tough sell. 

The game lineup is almost laughably thin, and the slots Ruby Sweeps does have are lazily produced by unknown developers. Payment options are limited, and Ruby often has payment processing issues, resulting in long redemption delays. However, its most recent problems have been resolved. 

Also, Ruby Sweeps doesn’t offer discounts on base coin packages, except during promotional events.

As we said, it’s a tough sell, and that’s forgetting about its parenting company’s mixed reputation. 

Yet, this is undoubtedly Ruby Play Network’s best effort to date. Ruby Sweeps has an excellent registration and first deposit bonus, the daily login bonus is awesome, its user experience is at least decent, and the redemption threshold (50 Emeralds) is low relative to other sweepstakes casinos. 

For these reasons, value hunters may want to keep Ruby Sweeps on their radar. Just limit your exposure. 

Ruby Sweeps

Free Coin Bundle valued at $9.99!

Includes 10,000 Gold Coins and 10 Emeralds.

Free Coin Bundle valued at $9.99!

Includes 10,000 Gold Coins and 10 Emeralds.

1. Daily Bonus Wheel for More Free Coins
2. Excellent Game Variety
3. Class Leading Graphics

Users must be 21 years or older.

CLAIM OFFER CLAIM OFFER

Ruby Sweeps overview

Ruby Sweeps launched in 2023 and is effectively a rebrand of the now-defunct Loyal Royal. Its predecessor was ravaged by payment processing issues and predatory wagering requirements, garnering a poor reputation in the sweepstakes community. 

So far, Ruby Sweeps is faring much better, earning a 4.3 rating on Trustpilot. It’s still a heavily flawed app, but one that appears to have an upward trajectory

There’s a misconception that Ruby Sweeps is operated by Ruby Play, a long-established slot developer based in Malta. Instead, Ruby Sweeps is part of Ruby Play Network Limited and is operated by Rubystone Ventures LLC headquartered in California. 

Ruby Sweeps adheres to the popular sweepstakes casino model and is available in 40 U.S. states and Puerto Rico. Its main selling points are its valuable promotions and adherence to personalized customer support.

It’s also an app ripe with potential – potential being the keyword. Its exclusive game catalog, VIP program, and RUBY Points system are in place, but in a nascent state. Its cashier could also use more fleshing out.

If these fragments and ideas are fully realized, then Ruby Sweeps could realistically “sweep” past most newer competition.  

How does Ruby Sweeps Casino work?

Ruby Sweeps uses a two-currency system, similar to most other sweepstakes casinos. The first currency is Gold Coins, which can be purchased directly from the store. 

The second currency is Emeralds, a fancy way of saying Sweeps Coins. These cannot be purchased directly but are often included for free with Gold Coin purchases. 

Sweepstakes apps must also offer an AMOE (alternative mode of entry). Ruby Sweeps complies with this by awarding free Gold Coins and Emeralds via daily login bonuses and giveaways. In other words, if you don’t want to open your wallet, you don’t have to. 

Both currencies are used to play games on Ruby Sweeps. These games are primarily casino-style slots, similar to those at online casinos.

The key differentiating factor between the two currencies is that Gold Coins are strictly for entertainment value, and Emeralds can be exchanged for cash prizes at a 1 Emerald = $1 rate.  

New players who complete the quick sign-up process are treated to a healthy 10,000 Gold Coins and 10 Emeralds, at no cost to you. In addition, you’ll also unlock the app’s first deposit bonus and other promotional offers. 

Is Ruby Sweeps Casino legit and safe to use?

Ruby Sweeps is the most legitimate site associated with Ruby Play Limited thus far. It is based in California and licensed by the Malta Gaming Authority. This license doesn’t hold as much weight as a U.S. gaming license, but it’s not insignificant.

The app complies with federal and local sweepstakes law and uses geolocation technology to ensure you’re in a legal jurisdiction. 

It also adheres to security measures designed to protect player identities, like KYC (Know-Your-Customer) verification checks. These checks are conducted before you’re allowed to initiate a first purchase, which we generally view as a plus. All personal documents provided are encrypted through a secure system. 

Ruby Sweeps also has a detailed Privacy Page that explains how it collects and uses data. 

However, it’s not without problems. We’d like to see more on how Ruby Sweeps ensures its games achieve the listed return-to-player (RTP). Furthermore, beyond the option to self-exclude, the site lacks responsible gaming tools. 

The biggest problem is redemptions. We’ve never had an issue receiving payouts, but the turnaround times have varied from three business days to two weeks. 

Give Ruby Sweeps credit for being transparent about its payment processing woes, but we can’t say this site is 100% legitimate and safe unless they’re fully resolved. 

What bonuses and promotions does RubySweeps offer?

One shining aspect of Ruby Sweeps is its bonuses and promotional offers. Its new player registration bonus is on the top end, awarding 10,000 Gold Coins and 10 Emeralds. 

Seeing as the average game has a 25 GC and 0.25 Emerald minimum bet size, you’ll get decent mileage out of your sign-up bonus. 

Ruby Sweeps follows up with a 100% deposit match on your first purchase, which can be applied to the $9.99 or $19.99 Coin Bundle using the promo code WELCOME. We recommend using it on the $19.99 package for an extra 25,000 Gold Coins and 20 Emeralds. 

After that, regular players receive modest weekly deposit bonuses, which usually drop on Tuesdays and Fridays. These parallel the site’s welcome bonuses in that they’re 100% deposit matches on the $9.99 and $19.99 bundles. Non-regulars get a smaller 20% deposit match. 

It also offers a rare two-way referral bonus. Pending your friends use your unique referral code to make a maximum $9.99 purchase, both of you will receive 10,000 Gold Coins and 10 Emeralds, 

Ruby Sweeps will often boost the size of your referral bonus to 25 or even 50 Emeralds, so wait until a referral promo is running for maximum profit. 

Beyond that, there are Facebook giveaways about twice per week, with rewards ranging from $19.99 to $99.99 Coin Bundles. 

Daily login bonus

Hands down, Ruby Sweeps has one of the best daily login bonuses. The bonus is a gamified wheel spin with variable prizes ranging from 20,000 GCs and 0.50 Emeralds to a staggering 50,000 GCs and 15 Emeralds.

Over 30 days, we’ve averaged a 1.25 Emerald bonus or nearly 40 Emeralds a month. All this for a few moments of our time. Even if you don’t do anything else on Ruby Sweeps, take advantage of the daily wheel spin. 

Tournaments

Slot tournaments are a relatively new promotional vehicle at Ruby Sweeps. Players that wager 5 Emeralds on a specified slot receive one entry into a prize draw, repeatable. 

At the end of the tournament, which usually lasts a few days, 10 lucky winners receive Emerald prizes. These typically range from 100 to 250 Emeralds. 

Given Ruby Sweep’s relatively small community, you stand a significant chance of winning. 

Keep tournaments on your radar, at least until the site gets more popular. 

Does Ruby Sweeps have a VIP program?

Ruby Sweeps has a VIP program, but you wouldn’t know it by looking at the site. Instead, the particulars are buried in the FAQs. 

The VIP program has six monthly tiers, and your tier is determined by staff review:

• Champion
• Premium
• Bronze
• Silver
• Gold
• Ruby

Each new tier unlocks rewards, including better promotional codes on Coin Bundles and free coin packages. For example, at the lowest Champion tier, you’ll get a 50% match on a $9.99 or $19.99 Coin Bundle.  

Scale up to Ruby and you’ll net 100,000 Gold Coins and 100 Emeralds for free, a 100% match on an (up to) $49.99 Coin Bundle, and a 50% match on an (up to) $249.99 Coin Bundle.  

That’s pretty tepid compared to what major sweepstakes casinos offer their highest VIPs, but better than nothing. We’d like to see perks like rakeback, level-up bonuses, and monthly drops added.

Unfortunately, Ruby Sweeps doesn’t tell you what’s required to reach each monthly tier. This annoying lack of transparency has become far too common in the sweepstakes casino industry. 

It’s not a huge ask for Ruby Sweeps and others to be upfront with their VIP systems. If anything, it gives players clear goals to shoot for and increases their overall engagement.   

Games at Ruby Sweeps Casino

Ruby Sweeps has a scant collection of 24 slots. Most of them are developed by Wild Ruby, which we presume is an in-house development team.

The absence of popular slots, table games, and a Live Casino is jarring. Instead, we’re left with mostly rudimentary 3- and 5-reel video slots that lack engaging graphics, music, or bonus games.

There are a few standouts, although we use the term loosely. Jack’s Wild Nightmare has appropriately spooky music, instant wins, and wild free games where players can select how their Wilds will behave. 

Match & Money is a play on casual Match-3 games like Candy Crush and Bejeweled that at least gives the illusion of being skill-based. Aces High Stud is the site’s sole card game, awarding players on the strength of their 5-card stud hand.

To its credit, Ruby Sweeps does have a modest sitewide jackpot, that hits rather frequently and awards top-end prizes in the 2,000 Emerald range. 

Also, Ruby Sweeps is refreshingly transparent regarding RTP. Players can navigate to the “How to Play” menu of every slot and easily find its RTP. Returns are usually in the 94 – 97% RTP range, which is average for a sweepstakes casino.

Given the simplicity of Ruby Sweeps’ games, they may appeal to super casual players. And for what it’s worth, all its slots are exclusives. Yet, if the site hopes to become a serious competitor, it’ll have to up the ante. 

All games on Ruby Sweeps can be played with Gold Coins and Emeralds, with reasonable minimum betting limits of 0.25 – 0.50 Emeralds a spin. You can flip between the two currencies in-game by clicking or tapping the little circular arrows located next to your balance.  

How to purchase coin bundles at Ruby Sweeps

Buying Coin Bundles at Ruby Sweeps is a relatively straightforward process. First, log in and navigate to “Purchase” from the home page. There, you’ll be presented with six packages ranging from $4.99 – $249.99.

Packages can also be purchased with RUBY Points, but it’s not clear how these points are earned. We contacted customer service, and they claimed that RUBY Points will be given away as part of promotions and giveaways. We guess it’s a work in progress. 

Regardless, if and when you earn RUBY Points, they can be exchanged for 999 points per $1 for Coin Bundles. 

Each Coin Bundle includes Gold Coins at a ratio of 1,000 coins per $1. This virtual currency can be used to play any game on Ruby Sweeps, but it’s effectively play money, meaning you can’t redeem it for cash prizes.

Included with most bundles are free Emeralds and bonus Gold Coins. Emeralds are what most players will be interested in, as these can also be used to play any game with winnings redeemable as cash.

Emeralds are provided as a complimentary currency and cannot be redeemed immediately. However, any winnings from Emerald wagers are converted to your “Won” currency balance. These can be redeemed for cash at a perfect 1:1 ratio. It’s similar to how a 1x playthrough requirement works for online casino bonuses.

How to make payments and withdrawals at Ruby Sweeps

Once you’ve selected a Coin Bundle, you’ll be directed to the payment area. Here, you’ll also enter an eligible promo code. This is critical because every Ruby Sweeps deposit bonus requires a code. The app is old-school in this respect. 

The only available purchasing method is credit/debit cards. We had trouble getting the system to save our payment details, so we had to enter our card information and address with each purchase, which was inconvenient.

No hidden fees or cash advance charges were associated with our purchase. That’s a big plus. 

The minimum redemption amount is 50 Emeralds, equal to $50, and requires linking an eligible checking or savings account. We found it extremely odd that bank accounts were eligible for redemptions but not purchases. 

Only one bank account can be kept on file at a time, though it can be updated whenever needed.

Usually, redemptions take about 3 business days to hit your account. However, Ruby Sweeps has experienced troubles with its payment processor before and may again. During its most recent issue, redemptions took roughly two weeks. 

As is the case with purchases, redemptions do not incur fees. However, Ruby Stakes may limit you to $10,000 in redemptions per day, and New York and Florida residents are capped at $5,000 in winnings on any one spin or play. 

Ruby Sweeps mobile gaming experience

Unlike online casinos, sweepstakes apps generally don’t release mobile companion apps. Ruby Sweeps is no exception. Instead, you get a mobile-optimized version of its browser-based platform, that does a surprisingly solid job. 

The mobile site largely parallels the desktop platform, except the main menu is tucked neatly behind a hamburger menu, and balances are sprawled across the top of the screen. Overall, the interface is bright, easy to navigate, and feels very alive – almost masking the fact that there are only 24 games in the lobby. 

Slot controls are almost the same on mobile and argue that the mobile slots are even more fluid and responsive than on desktop. Glitches were nonexistent. We also had an easier time geolocating on mobile. 

We wonder how the site will hold up once more games and features are added. Right now, most of the quality-of-life features we’d come to expect from sweepstakes casinos, like advanced game filters, aren’t in play. Some forward-thinking may save Ruby Sweeps’ development team trouble down the road. 

How to sign up and start playing at Ruby Sweeps

Signing up for Ruby Sweeps is a three-step process, but you’ll only have to complete the first step to start playing.

To register an account, you’ll need to provide the following info:

• Full name
• Email address
• Date of birth
• State of residence

Then, you must accept the terms and provide a secure password. Ruby Sweeps then asks you to check your email for a verification link. Click it, log in and you’re golden. That’s all it takes to claim your free 10,000 Gold Coins and 10 Emeralds registration package. 

The next step is to Purchase and Verify your account. We suggest getting a valid government-issued ID (license, passport) ready before you purchase, as you’ll need to snap a photo of it and upload it to Ruby Sweeps. 

This is a standard KYC check and is conducted through a reputable identity verification company called Sumsub.

Finally, before redeeming Emeralds, you must get redemption verified. To initiate the process, hit “Redeem” from the main menu. Then, you’ll be asked to take a selfie (again via Sumsub) and upload one of the following documents:

• Bank statement
• Utility bill
• Internet/cable bill
• Tax return
• Government-issued certificate of resident

These documents must share your registered address and cannot be older than three months.

Verification typically doesn’t take longer than a day and is often approved immediately. If the process seems somewhat cumbersome, that’s because it is. But this is what you’ll deal with on all sweepstakes casinos, and it’s much better than the alternative of having no identity safeguards in place.

If anything, Ruby Sweeps does an admirable job of easing and streamlining the process. 

Responsible gambling tools

We deem responsible gambling tools an essential requirement of any legitimate sweepstakes casino. The more ways that players can monitor their spending habits, the better.   

Ruby Sweeps offers some minimal protections, but other sweepstakes casinos do more. 

The app’s Help section has various Responsible Gambling resources, including online gaming addiction quizzes, links to helpful outlets, and some useful gambling tips. 

Players looking to escape gambling entirely have two options:

• Self-Exclusion: This acts as a cool-off period. Players will be banned from logging for a minimum of one week. After the designated time passes, all restrictions are lifted. 
• Account Closure: This is a more serious step that requires players to contact support and request that their Ruby Sweeps account be permanently closed.

Two problems here. First, players should be able to close their accounts without support’s help. A reckless gambler can lose ungodly sums in a short period, much shorter than it would take for support to honor the request.

Secondly, there aren’t any protocols that empower players to control their habits. Ruby Sweeps should, at minimum, have tools that allow players to set daily and weekly deposit, wager, and time limits. 

Ruby Sweeps customer support options

Ruby Sweeps has surprisingly strong and diverse customer support options, especially compared to their competitors. 

Starting with the self-help channels, Ruby Sweeps offers an unbelievably rich Help/FAQ platform that provides ample coverage of most topics. Over 120 articles have been posted, and while a few throw a 404 error or have outdated information, the vast majority are ripe with useful insights. 

Coverage includes everything from registration to purchases, promotions, redemptions, games, VIP, and more. 

If you need to speak directly with an agent, you have two options:

• Live chat: This channel is available from 1:30 p.m. to 10:00 p.m. Tuesday through Thursday, 1:30 – 7 p.m. and 8:30 p.m. to 10:00 p.m. Mondays and Fridays from 1:30 – 7:30 p.m. All times in CST. 
• Email contact form: You can also fill out a short contact form with your question, and a Ruby Sweeps rep will get back to you between 12:30 p.m. and 10:00 p.m. This service is available 7 days a week

So, while we’d like to see support available 24/7, some allowances must be made for smaller sites, especially if the trade-off is agents who know how the product works. As is, support is friendly, and is quick to answer most common queries. You just might have to wait a bit for an answer.  

Ruby Sweeps’ customer service receives high praise on Trustpilot, with many 5-star reviews complimenting support for their knowledge, kindness, and quick response times. 

How does Ruby Sweeps compare to other sweepstakes casinos?

On a surface level, Ruby Sweeps lags far behind other sweepstakes casinos. The average site has several hundred games from multiple slot manufacturers, supports at least a few payment methods, and has a robust promotional schedule.

This is forgetting that elite sweepstakes casinos offer Live Casino games, have deep VIP programs, and handle payout requests within 1-2 business days. They also support small discounts on base coin bundles, which add up over time. 

Yet, a deeper dive reveals that Ruby Sweeps holds a few niche advantages. The site and its mobile companion aren’t bogged down by dozens of features that may overwhelm new players. Instead, it’s vibrant, clean, and runs smoothly on any device and from most browsers.  

Furthermore, the daily login bonus is among the industry’s most generous, incentivizing players to log in regularly. Promotions are infrequent but high-value, and the giveaways are easier to win on Ruby Sweeps than on a mega site like Chumba. Customer service is more personable and helpful than what we’ve come to expect. 

The game selection is paltry, but at least they’re all exclusive titles. That’s something few other sweepstakes casinos can claim. If Ruby Sweeps ups the ante and produces more and better quality titles, it could conceivably become an attractive alternative.

Of course, all of this will hinge on its ability to handle payout requests quickly and reliably, and that’s a big “if” right now. 

Tips and strategies for maximizing success at Ruby Sweeps

Ruby Sweeps isn’t particularly deep, so learning how to maximize success is fairly straightforward.

Here are a few tips to help you get started: 

• Claim the biggest deposit bonuses: You’re usually given two choices when Ruby Sweeps runs a deposit match promotion (i.e., $9.99 or $19.99). Choose the bigger one since it has more value. 
• Check RTPs: One refreshing aspect of Ruby Sweeps is that it lists the RTP of all its games in the Help section. We’ve seen as low as 92% and as high as 97%. Favor the high-RTP games.
• Don’t worry about VIP: The VIP program is too vague and unrewarding to focus on. Play within your budget, and if you happen to get into the program, consider it an unexpected perk.  
• Wait to refer friends: Ruby Sweeps frequently boosts its referral bonus. Wait for it to run a promo before inviting your friends. It may mean the difference between a 10 Emerald and 50 Emerald bonus. 
• Spin the wheel: Ruby Sweeps has a better daily login bonus than most, so be sure to spin the wheel as frequently as possible. If you miss a day, that’s fine – the rewards don’t scale. 

Most importantly, start small. Ruby Sweeps redemption times are variable, and we wouldn’t feel comfortable locking up too much of our gaming budget on the site. 

Ruby Sweeps user reviews and testimonials

Due to its small stature, Ruby Sweeps hasn’t garnered many views or testimonials. It has roughly 80 TrustPilot reviews, and we suspect some are fake. 

Users praise the customer service team, deposit bonuses, and daily login wheel spin. Common complaints include the previous connections to Loyal Royal and slow payouts.

Reddit testimonials are even less abundant, although the consensus is that Ruby Sweeps is a legitimate site that’s slow to pay, but does pay.  

Conclusion: Is Ruby Sweeps worth playing?

Ruby Sweeps is in an unenviable position. It has the same partnering company and overall design as a site (Loyal Royal) that had severe payment processing issues and eventually went belly up.

So far, Ruby Sweeps appears to be a far more serious effort, yet we can’t shake the fear of things going awry. In September 2024, users experienced massive redemption delays, and while they were resolved, there’s little assurance it won’t happen again.

That’s why we can’t fully recommend Ruby Sweeps. It’s worth claiming the new player bonuses, and we implore you to at least explore the small game library and enjoy the site’s excellent design.

Just don’t invest the lion’s share of your budget until it’s more proven. We’re cautiously optimistic that it’ll eventually get there.