Hard Rock Casino Bonus Code – 100% deposit match up to $1,000
18 min
The Hard Rock Casino Bonus gives new players an exciting opportunity to claim generous bonuses at one of New Jersey’s most popular online casino platforms. Whether you’re looking to sign up, claim rewards, or explore Hard Rock’s game selection, this guide provides everything you need to know.
Launched in partnership with Hard Rock Atlantic City, the Hard Rock Online Casino offers a fully integrated experience, including sports betting and a robust library of casino games. In this article, we’ll cover how to use the bonus code, claim your welcome offers, explore deposit options, and maximize your gaming experience on both the Hard Rock app and desktop platform.
Contents
Hard Rock Online Casino bonus code
If you’re in New Jersey and want a casino app that’s easy to navigate and offers a wide variety of online games, along with a generous welcome bonus, then Hard Rock Online Casino is a great option. You don’t need to enter any special bonus code either.
As long as you click on the links within this review page, you will receive a 100% first deposit match bonus up to $1,000 plus 500 Free Spins upon sign-up as a new customer.
This welcome offer is extremely competitive with other online casinos that operate in the Garden State.
Once you’ve registered and had your new account verified, you can make a deposit of $10 all the way up to $1,000 and get the full amount credited to your new account in the form of bonus credits.
Note that to receive the 500 Free Spins, the minimum first deposit amount is $20 – so you’ll need to deposit a minimum of $20 the first time in order for both benefits to activate.
Simply click on our Hard Rock Online Casino NJ link, and you’ll be taken to a landing page where you can enter your email address and fill out your personal details.
You must be 21 or over and located in the state of New Jersey to be eligible. The 500 Free Spins can only be played on the IGT Triple Gold online slot machine. The game has three total reels and pays up to a maximum of 5 lines per spin.
| Hard Rock Online Casino Bonus Code (New Jersey) | Click or tap any of the Hard Rock Online Casino links located on this review page |
|---|---|
| States Available | New Jersey |
| No Deposit Bonus | 500 Free Spins on Triple Gold with first deposit of $20 or more |
| No-Deposit Wagering Requirement | Free Spins do not have any play through requirement – any winnings from Free Spins are immediately redeemable |
| Deposit Bonus | 100% First Deposit Match Bonus up to $1,000 ($20 minimum first deposit for Free Spins) |
| Deposit Bonus Wagering Requirement | 20x playthrough requirement for online slots; must clear within 14 calendar days |
| Minimum Deposit Amount | $10 minimum($20 minimum for 500 free spins) |
This exclusive welcome offer only applies to new customers who click or tap on our Hard Rock Online Casino NJ sign-up links.
Making an initial deposit via the PayNearMe function or in-person will disqualify you from this promotion. However, subsequent deposits can use these methods without any penalty.
Hard Rock Online Casino NJ – new account sign-up & registration
Once you’ve clicked or tapped on our links, you will be taken to a landing page where you can begin your new account registration. The complete process takes around 5 minutes from start to finish.
- Before you begin, know that you have to be at least 21 years of age and located within New Jersey’s state borders.
- Enter a valid email address that you can access in order to confirm your intention to sign-up for a Hard Rock Online Casino account. You’ll also need to create a unique screen name.
- When prompted, provide your full name, date of birth (for age verification), physical address, telephone number, and your U.S. Social Security Number (SSN). This info is necessary in order to confirm your status as a player in good standing who is not exempted from live or online casino play in the state of New Jersey.
- Hard Rock Online Casino will want to ensure that you are indeed a genuine new customer to its online platform. This should take a few seconds. Once your new account has been verified, you will receive confirmation that your new account has been set up, along with information on how to make your first deposit.
- If you want the 500 Free Spins on Triple Gold as well as a 100% First Deposit Match bonus, then you will need to make a minimum $20 initial deposit. Deposit methods will be available through the Hard Rock Online Casino app, and there is more information on how to deposit and withdraw further down on this review page.
- Once you’ve made your first deposit, you can begin to play for real money on the app. The bonus credits you receive as part of your 100% First Deposit Match bonus will need to be cleared within 14 calendar days. There is a hefty 20x playthrough wagering requirement for the match bonus credits, so confirm ahead of time that you will be able to play through the full amount in time to convert the credits into redeemable funds.
- On the other hand, the winnings derived from your 500 Free Spins on Triple Gold can be redeemed immediately after you have completed the 500 Spins. In other words, there is no play-through requirement for the winnings you get from those 500 Free Spins (you’ll need to deposit a minimum of $20 to receive the Free Spins offer).
- The welcome bonuses will NOT activate if your first deposit is made using a PayNearMe barcode or on-property at the Hard Rock in Atlantic City. All other deposit methods qualify for both bonuses.
- Some of the deposit options can also be used for withdrawals. However, some can not. More on that below in our Deposits & Withdrawals section.
Claiming your Hard Rock Online Casino promo code bonus
Claiming your Hard Rock Online Casino NJ bonus code is easy. In fact, there is no bonus code to input – all you need to do is access the direct links provided on this page.
Simply use one of the deposit methods that Hard Rock Online Casino has partnered with and you’ll be able to receive a 100% First Deposit Match Bonus up to $1,000 in addition to 500 Free Spins on Triple Gold as a new customer.
The minimum deposit amount to be eligible for both first-time customer bonuses is $20.
Cash at Cage and PayNearMe transactions are excluded in the bonus offer for the first deposit, but those methods can be used once you have deposited the first time using another online banking method.
Hard Rock is offering this promotion to new online customers who are in good standing (not excluded) in the state of New Jersey. Here are the requirements that you must fulfill in order to qualify for our exclusive sign-up offer.
- You must be at least 21 years old
- You must sign up and make all real money bets while inside the state of New Jersey
- You must be in good standing with casinos in the state of New Jersey (new customers are in good standing by default). If you have self-excluded from live or online gaming, or if you have been excluded via a mandatory process, then you will be ineligible and won’t be able to play on the app.
- This must be the first time someone in your household has signed up for a Hard Rock Online Casino account. If someone in your household has already received a welcome bonus, then your account will not be given “new” account status.
- You must be willing to provide Hard Rock Online Casino with your information when prompted to do so upon registration. This information includes your full name, date of birth, Social Security Number, and other details.
- You must be willing to download and install the separate geolocation plugin to your smart mobile device or desktop computer. If you’re signing up from a desktop personal computer or MAC, then your device will need to have a Wi-Fi connection for geolocation purposes.
Failing to satisfy the requirements above will result in your account being blocked from accessing the Hard Rock Online Casino app or desktop browser version.
Bonus code for returning Hard Rock Online Casino players
Once you are a customer of the Hard Rock Online Casino and have spent time on the app after making an initial deposit, the platform may contact you occasionally with valuable bonus offers.
These are completely separate from the welcome bonuses found on this page and will only occur once you’ve accrued a specific amount of loyalty points.
Since the Hard Rock Online Casino is integrated with the Hard Rock Bet Sportsbook in New Jersey, the promotions you are offered may intermingle between the two services – depending on your wagering history.
If you happen to receive a subsequent bonus offer from Hard Rock Online Casino, you will need to follow the directions that are relayed in-app or via email.
This may or may not require entering a specific bonus code in order to qualify for the subsequent promotion.
Unless otherwise communicated, the bonus credits you receive for subsequent offers will require a 20x playthrough for online slot titles and must be cleared within 14 days to convert the credits into redeemable cash.
The most common occasion for awarding extra bonuses is the account holder’s birthday. However, Hard Rock Online Casino may also extend additional benefits if you have accumulated loyalty points in their proprietary player rewards program.
Hard Rock Online Casino deposits & withdrawals
Online banking is quick and easy while using the Hard Rock Online Casino app, especially once you’ve established a preferred online banking method and gone through the preliminary steps of setting up the process.
It may take an extra day for withdrawals to arrive in your preferred account the first time you use a payout method, but future attempts will arrive more quickly.
Making a deposit (instant)
MAJOR DEBIT & CREDIT CARDS: If your credit or debit card has the VISA, MasterCard, or Discover logo on it, then you can use it to fund your new Hard Rock Online Casino account. The platform will ask for the card number, its expiration date, and the three-digit CVC printed on the back of the actual card. If the funds are available, then the deposit will be credited to your app account instantly. Hard Rock uses the Paysafe processing service headquartered in Houston for all major debit and credit card transactions.
ACH (VIP PREFERRED): Enrolling in this program will allow you to make both deposits and withdrawals to and from your banking account. Once verified, deposits will be reflected in your Hard Rock Online Casino app cashier module immediately.
ONLINE BANKING: You can establish your bank account as a preferred depositing method by going to the cashier module and selecting it after tapping on the labeled space. Bill Pay is convenient and effortless once you’ve provided your bank account details within the Hard Rock Online Casino app. There is no fee for using this depositing method, but you should check with your financial institution to see if there are any associated fees with the transactions on their end.
HARD ROCK PLAY+ CARD: It will take some time to set up this payment method (because you’ll need to wait for the card to arrive in your mailbox). However, the wait of 1-2 weeks is well worth it once you have the physical card in hand. You can instantly load your Hard Rock Play+ Card and use it to fund your casino app account in an instant. The other clear benefit (see the Withdrawals section) is that you can use it to get cash at ATMs that accept Discover cards.
VENMO: You can fund your Hard Rock Online Casino app account using Venmo. The requirements for using this deposit method are that you must be using a mobile smart device to access the Venmo app and your Venmo account must be verified ahead of time.
PAYPAL: This works the same way as the Venmo online wallet in terms of deposits and withdrawals. Your PayPal account will need to be verified ahead of time. For now, you can use the PayPal smartphone app or the desktop version to transact.
APPLE PAY: Apple Pay is affiliated with the App Store. You can fund your casino app account on Hard Rock through Apple Pay, but you will need to use another payment method for withdrawals. The Apple Pay module can be accessed from an iOS or Android device.
PAYNEARME: New Jersey has multiple participating retailers that accept PayNearMe transactions. You’ll need to select the PayNearMe option located within the Hard Rock Online Casino cashier and then scan the barcode that appears.
Take the barcode image to a participating 7-Eleven, Family Dollar, or CVS location and deposit the funds in person. Once you’ve made the deposit, the amount will show up in your Hard Rock Online Casino account in 15-30 minutes. Remember that not all retail locations have PayNearMe, so verify ahead of time with the retail location to ensure they can accept your on-property deposit 24 hours per day.
Also note that if you use PayNearMe as your first time deposit method, you will be automatically disqualified from receiving our welcome bonuses.
CASH AT CAGE: If you plan on visiting the Hard Rock Hotel & Casino in Atlantic City, then you can transact directly to and from your Hard Rock Online Casino NJ (or Hard Rock Bet Sportsbook NJ) account at the cage. Funding your account via this method is very convenient if you’re located on the property, but you’ll want to use another method for your very first app account deposit in order to be eligible for our exclusive sign-up bonuses.
Make a cash withdrawal (2-3 business days)
Cash withdrawals from your Hard Rock Online Casino account in New Jersey are quick – with funds arriving into your bank account, online wallet, or Play+ card in roughly 48-72 hours.
It may take an extra day for cashouts to arrive if it is your first time using a specific withdrawal method, but future payout requests take less time.
One thing to be aware of: you won’t be able to “chargeback” a withdrawal into a credit card, even if you used that method for making the deposit. It’s also noteworthy that you can only send withdrawals to your PayPal account if you are using that same online wallet account to make deposits onto the casino app.
MAJOR DEBIT CARDS: If you’ve used a specific VISA; MasterCard, or Discover debit card to make a deposit, then you will be able to solicit withdrawals onto the same card – as long as it is a debit card and not a credit card.
HARD ROCK PLAY+ CARD: As we mentioned above, it will take a week or two for you to receive your Hard Rock Play+ Card because it will be sent by traditional mail. With the plastic in hand, you can get your Hard Rock Online Casino withdrawals sent directly to your Play+ Card.
You can then use the card at any ATM worldwide that has the Discover logo displayed. The Play+ Card is an extremely convenient method for withdrawing funds from your casino app account.
VIP PREFERRED (ACH): Set up the VIP Preferred withdrawal option within the cashier module and the funds will arrive in your bank account within 2-3 days.
ONLINE BANKING: Bill Pay is another method for transacting between your bank account and your Hard Rock Online Casino account. You’ll likewise need to fill in the details when prompted to do so in the cashier module of the app. Withdrawals using online banking arrive in 2-3 days.
VENMO: If you made your original deposit using your Venmo online wallet account, then you can request a withdrawal to that same online wallet account. Just like deposits, you’ll need to access Venmo via an iOS or Android smart device and your Venmo account will have to be verified beforehand.
PAYPAL: Just like Venmo, you can only request withdrawals into your PayPal account if it was used to make a deposit and your account is verified. PayPal can be used on your iOS or Android smart device, or you can access the desktop version using your PC, laptop, or MAC computer.
Hard Rock Online Casino accepts deposits as low as $10. However, you will want to deposit at least $20 the first time you open an account so you can receive the 500 Free Spins bonus alongside your match bonus.
| PAYMENT METHOD | MINIMUM DEPOSIT | WITHDRAWAL TIME | STATES AVAILABLE |
|---|---|---|---|
| Major Credit & Debit Cards (VISA, MasterCard, and Discover accepted) | $10-or-($20 for first time bonus eligibility) | 2-3 business days for debit cards – credit cards may not allow chargebacks | New Jersey only |
| Online Banking (Bill Pay) | $10-or-($20 for first time bonus eligibility) | 2-3 business days (1 extra day for processing if it is your first time using this method) | New Jersey only |
| VIP Preferred (eCheck) | $10-or-($20 for first time bonus eligibility) | 2-3 business days into your bank account | New Jersey only |
| Hard Rock Play+ Card | $10-or-($20 for first time bonus eligibility) | 2-3 business days – can be withdrawn at ATMs worldwide (look for the Discover card logo) | New Jersey only |
| PayPal (verified accounts only) | $10-or-($20 for first time bonus eligibility) | 2-3 business days into your verified PayPal account – must use this method to deposit first in some cases | New Jersey only |
| Venmo (mobile app only) | $10-or-($20 for first time bonus eligibility) | 2-3 business days into your verified Venmo account – must access app via smart device | New Jersey only |
| Apple Pay | $10-or-($20 for first time bonus eligibility) | No withdrawals | New Jersey only |
| PayNearMe | $10 to $25 depending on each retailer’s guidelines | No Withdrawals | New Jersey only, Family Dollar, CVS, or 7-Eleven stores in NJ |
Cash at cage option for Hard Rock Online Casino NJ customers
You can visit the Hard Rock Hotel & Casino in Atlantic City to transact to and from your Hard Rock Online Casino account at any time of the day.
Although this process may require some paperwork, it is reasonable to expect that this in-person process will take less time in the future as “scan-only” transactions become more prevalent.
If you’re inside the gaming area, head to the nearest cashier for instructions on how to use the Cash at Cage service.
You will be asked to provide a valid, government-issued photo ID at the cage. If it is your first time making a deposit onto your Hard Rock Online Casino account, you’ll want to use another deposit method just this once so you can enjoy our exclusive welcome bonus benefits.
| STATE | PARTNERED CASINO | ADDRESS | Telephone Number | REQUIREMENTS | OPERATING HOURS |
|---|---|---|---|---|---|
| New Jersey | Hard Rock Hotel & Casino Atlantic City | 1000 BoardwalkAtlantic City, NJ08401 | (609) 449-1000-or-(800) 745-3000 | Valid, government issued photo ID with proof of 21+ age | 24 hours per day7 days per week |
Game selection
Once you’ve created your new account, you’ll have access to more than 200 total games on the Hard Rock Casino app or Online Casino desktop/laptop browser version. The online service includes real money games ranging from online slots and casino-style table games to live dealer games that offer a slower pace with a real live human being on the other end.
Online slot Return to Player (RTP) percentages tend to be higher on the app compared to land-based retail casinos. As a result, New Jersey players may find that they receive more value when playing a particular slot title online as opposed to in a brick-and-mortar setting. However, RTP rates vary per each slot game and are subject to change.
Hard Rock Online Casino slots
There are three main providers of online slot games on the Hard Rock Casino app: IGT, Scientific Games Digital, and NetEnt. The slot game you’ll be playing when claiming your 500 Free Spins as a new customer (minimum $20 first deposit) is Triple Gold.
This slot game has 3 reels and 5 maximum pay lines, but there are plenty of other Vegas-style casino slots on the app.
Cleopatra, 88 Fortunes, and Starburst are among the most popular slot titles on the Hard Rock casino app, but you’ll also find other game,s including jackpot slots and progressive jackpots.
For the most part, the progressive awards don’t pay out in a “must hit by” manner (like some in-person slot machines do). The benefit here is that you won’t have to wait in line to play your favorite game or get mean looks from onlookers who know you happen to be playing a slot that is really close to paying out a progressive award.
The 500 Free Spins will automatically be set at the lowest available denomination on the Triple Gold game.
Hard Rock Online Casino jackpot slots
Jackpot slots can pay out HUGE WINS on the Hard Rock Online Casino app. Sometimes, these cash prizes exceed $10,000. Usually, the higher the per-spin bet, the larger the potential jackpot prize will be. However, this isn’t always the case and you’ll want to check the display of the progressive jackpot slot game to verify what the jackpot payout on offer is.
Games like 88 Fortunes will increase the amount won for Mini, Minor, Major, and Grand jackpots in accordance with the wager amount.
This translates into a Grand jackpot prize of a few hundred dollars if you’re betting pennies each spin, up to six figures if you’re max-betting as a high roller.
Hard Rock Online Casino live dealer games
If you’re seeking out a slower yet more immersive experience while playing on a casino app, you might want to try out the Live Dealer games that Hard Rock offers. There is a real, live human being who handles the cards and deals in real-time when you play live dealer games in New Jersey.
At the moment, Hard Rock has the typical standby online casino-style games that one will see when they visit the land-based retail property in Atlantic City.
- Roulette
- Baccarat
- Three Card Poker
- Blackjack
- Ultimate Texas Hold’em
You can play these games at your leisure, but the minimum per-hand or per-spin bet amount will usually be higher than what you’ll encounter at the online table games. All live dealer games on the Hard Rock Online Casino app have a house edge that the casino platform enjoys over the player.
This edge can be extremely small for games like blackjack, with the house having a significantly larger edge in games like roulette.
Table Games
Table games is where the Hard Rock casino app in New Jersey has a leg up on its competition.
There are more than two dozen table games that you can play 24 hours per day, including three branded versions of blackjack (IGT, SGD, and NetEnt) plus multiple iterations of other Vegas-style table games.
These games play out just as they would in a live casino, except more hands or rounds will be seen per hour due to the digital experience.
The one drawback to table games (as well as live dealer, video poker, and other games) is that you won’t be able to clear your bonus credits nearly as quickly when playing these games instead of online slots.
In some cases, table games and games other than slots will not count at all toward converting bonus funds into cash that can be withdrawn.
Other Games
There are six video poker games on the Hard Rock casino app, each with different payouts and rules.
There are no “hard card” bingo games on the app currently, but Hard Rock Online Casino does have a bingo themed slot game that you can play for real money from the comfort of your home computer or smart device.
Hard Rock Online Casino app review
Casino app: smart devices with iOS & Android operating system
New Jersey players are big fans of the Hard Rock Online Casino app – grading it at an industry-leading 4.9 out of 5 stars on the App Store for iOS devices. On Google Play, the Hard Rock app has a 4.7 out of 5 stars grade, making it among the top in its class for Android smartphone users.
It’s easy to understand why customers are so pleased with the Hard Rock Online Casino app. It has a dark-themed background and an extremely clean layout that is a breeze to navigate even on the small touch screens that smartphones have.
There are seldom, if ever, any connectivity issues and the app has been tried and tested by regulators to ensure customers have Grade-A software that doesn’t interfere with other programs on your home screen.
In almost all cases, lag will be a result of an Internet Service Provider (ISP) as opposed to the app itself. Toggle features include the ability to bring up different game categories, the cashier module, and live chat.
Simply tap on the category of games you want to play and you can then scroll to find the slot title you’re looking for. There is a convenient “Favorites” category that you can use for even quicker access to the titles you play a lot.
The only downside to the Hard Rock Online Casino app is that there are a few games missing that you can only play on the PC/MAC browser version.
These games will be added in the future, so each week the app experience is likely to improve in terms of overall game selection.
Hard Rock Online Casino for desktop users (windows PCs & MAC computers)
A larger screen and top-notch browser experience will await PC and MAC users who sign up for a new account at Hard Rock Online Casino.
The desktop version can be accessed through the browser of your laptop, desktop, or MAC computer and offers the full catalog of Hard Rock’s slot games and table games.
The larger screen means that more content can be shown at once, which is ideal for categories that have a lot of titles (like online slots).
Some players prefer clicking a mouse to tapping a smartphone, so you’ll be glad to know that the browser version is well above average.
Hard Rock Online Casino loyalty program (unity)
Although the Hard Rock Online Casino app has an in-house player rewards program (Rockin’ Rewards), it’s best to immediately join the Unity program as soon as your new online account has been verified.
There’s really no comparison between the two, and the amount of benefits you’ll be able to receive at the higher Unity tier levels is second to none.
The greatest benefit to entering the Unity by Hard Rock rewards program is redeeming points for land-based perks at participating casino resorts.
There are small rewards for the lower tier “Star” level that include free parking, discounted dining as well as lower priced lodging. And there are enormous awards awaiting high rollers who achieve the invite-only “X” tier of the Unity loyalty program.
High rollers can receive amenities all the way up to a free annual cruise and even luxury pet service for your emotional support animals.
If you’re using the Rockin’ Rewards program exclusively in New Jersey, then you’ll want to increase your tier level as high as possible in order to receive better conversion rates from points to bonus credits.
It takes $15 in wagers to receive one point for online slots, and you’ll need thousands of points before you can convert them into a $50 bonus play opportunity. This rate improves substantially once you’ve worked your way up to the “Black” level of Rockin’ Rewards.
Still, the best “bang for your buck” will be acquired through the Unity by Hard Rock rewards system, so don’t forget to sign-up for that separately once you’ve gotten the new account process settled on the Hard Rock Online Casino app.
Customer support
Since the Hard Rock Online Casino site and app are only available in New Jersey so far, customer support can provide a more personalized service. However, some questions are best answered by automatic means as opposed to speaking to a human representative.
Live chat support
The Hard Rock Online Casino app does have a Live Chat Support module, but you can only get a response during certain times of the day. Operating times are usually between 8am and midnight local time, but can be shorter on holidays or on busy weekends.
You’ll likely receive an automated reply as soon as you contact Hard Rock customer support through the provided email address. In order to get a response that’s related to your query, you’ll need to wait 6-24 hours, depending on the time of day that your email was sent. Response times may be a bit slower during busy weekends.
Toll-free support telephone number
The telephone number that’s provided in-app for Customer Support purposes isn’t always manned by app-specific agents. Many times, you’ll be forwarded to another human being who is knowledgeable about the New Jersey casino app, which can take some time.
FAQ page
The in-app FAQ page (also available on the browser version) is your best bet for finding answers to commonly asked questions. It’s usually a good idea to check this page before contacting support via Live Chat or email.
Oftentimes, the answer to your question can easily be found, and the in-app FAQ section is categorized according to the type of question you have. Click or tap on the appropriate category to be taken to a separate page that lists all questions under that category type.
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Frequently Asked Questions: Hard Rock Online Casino NJ
Can I fund my Hard Rock Online Casino account with my Google Play balance?
No, you cannot fund your Hard Rock Online Casino account with your Google Play balance, as Google Play balances are not accepted at this time on any operating system or smart device.
Do I need a unique Bonus Code to get the welcome bonuses published on this page?
No, you do not need a unique bonus code to get the welcome bonuses published on this page, but you must click on the Hard Rock Online Casino NJ links provided in this review article.
Once you’re taken to the new account registration page, you will need to enter the details that Hard Rock requests in order to verify your new account – but you won’t need to input any Bonus Code separately.
What denomination value do the 500 Free Spins on Triple Gold have?
The 500 Free Spins on Triple Gold have a denomination value of $0.10 per spin, giving you a total value of $50. Overall, this is a $50 value and is accessible as long as your very first deposit is at least $20 (Cash at Cage and PayNearMe excluded).
Any winnings you get from your introductory Free Spins on the Triple Gold slot can immediately be used on other games without having to clear any bonus credits.
How long do I have to clear my 100% First Deposit Match bonus?
You have 14 calendar days to clear your 100% First Deposit Match bonus after the bonus credits arrive in your online casino account.
The credits usually show up around 48 hours after you first sign up, so you can use that time to try out the 500 Free Spins bonus on Triple Gold while you wait.
The minimum deposit amount for the First Deposit Match bonus is $10 (but you’ll need to deposit at least $20 to get the Free Spins). The maximum Match bonus amount for your first deposit is $1,000, and the playthrough requirement to clear the Match bonus is 20 times the bonus amount.
Will my service be interrupted if I’m close to another state’s border?
Sometimes, your service may be geo-blocked if you’re very near (within a few hundred yards) of another state’s border.
This can occur even if Google Maps shows that you’re within New Jersey, as the geolocation data often relies on shapefiles, which can vary slightly from the Google Maps borders.
United States jurisdiction-based shapefiles are published by the U.S. Census Bureau as Cartography Boundaries.
Can I use my laptop or desktop out of state like my video gaming console?
No. You won’t be able to travel out of state (however close in terms of miles or yards that may be) and still access the Hard Rock Online Casino NJ or integrated Hard Rock Bet Sportsbook NJ service.
This is why it is mandatory that your laptop or desktop computer has Wi-Fi capability built-in, as you won’t be able to use it for NJ online casino app games if it isn’t equipped with this function.
You must be physically located in New Jersey when signing up and during all subsequent times when you are making real money wagers or sportsbook bets on the Hard Rock Online Casino or Hard Rock Bet app.
Can I download and install the Hard Rock Online Casino app to my video game console?
No, you cannot install the Hard Rock Casino app onto a games console at this time. You will not be able to install the Hard Rock Online Casino NJ app onto your XBOX or PlayStation video game console. You will need a desktop/laptop personal computer with Windows operating system or MAC (with Wi-Fi capability) to access the browser version.
You will need an iOS or Android smart device to access the app.
Are my Hard Rock Casino app and Hard Rock Bet accounts integrated?
Yes, your Hard Rock Casino app and Hard Rock Bet accounts are integrated, but only in New Jersey. If you have an online sportsbook account with Hard Rock Bet in another U.S. state, then you will need to travel to that jurisdiction to access that account accordingly.
At this time, New Jersey is the only state in which Hard Rock has a real-money online casino available to in-state customers. However, this could change in the future as the real money online casino receives licenses in other U.S. states.
Is it worth my time to get a Hard Rock Play+ Card?
Yes, it is worth your time to get a Hard Rock Play+ Card if you want to withdraw your Hard Rock Online Casino winnings at an ATM without first depositing the funds into your bank account.
Having a Play+ Card removes one step from the online casino cash withdrawal process, and you can get cash at any ATM worldwide when using the Play+ Card, as long as the ATM has the Discover logo displayed on it.
You’ll need to get the Hard Rock branded Play+ Card, even if you already have a Play+ Card with another casino or sportsbook brand.
Who do I talk to if I need to get my exclusion removed?
You’ll need to go through the reinstatement process that’s hosted by the state of New Jersey if you want to reverse an exclusion – regardless of whether you self-excluded or received a mandatory exclusion.
Being excluded from one casino within New Jersey may mean that you are blocked from in-person and online gaming throughout the state.
The exclusion process is something the state’s Responsible Gaming apparatus takes very seriously. You won’t be able to participate in retail or online gaming activities in New Jersey until the exclusion period has ended and your status has been formally reinstated.
Can I use Cash at Cage to fund my Hard Rock Online Casino NJ account while visiting another state?
No, you cannot use Cash at Cage to fund your Hard Rock Online Casino NJ account while visiting another state; this option is only available at the Hard Rock Hotel & Casino Atlantic City.
You can likewise use the Atlantic City Cash at Cage service to transact to and from your online sportsbook account, but only Hard Rock Bet NJ.
This is true even if a Hard Rock property in another state allows Cash at Cage transactions for one or more state-specific online sportsbooks in that jurisdiction.
You will be required to show the cashier a valid, government-issued photo ID when transacting in person to deposit or withdraw online funds.
Can I access my Hard Rock Online Casino account while I’m on-site at Hard Rock Atlantic City?
Yes, you can access your Hard Rock Online Casino account while on-site at Hard Rock Atlantic City, as there are no in-state geolocation restrictions. There is no in-state geolocation restriction, so you will be able to access (and play on) your Hard Rock Online Casino NJ and Hard Rock Bet Sportsbook NJ apps while physically inside the Hard Rock Atlantic City gaming facility.
You can also access the Hard Rock online services while inside a rival casino, as long as you are still located inside New Jersey’s borders.
The same is true for accessing other New Jersey casinos’ online gaming or sportsbook apps while physically located inside the Hard Rock Atlantic City property.
